Privacy Policy

Welcome to Las Terrenas Villas. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (terrenasvillas.com) and use our services.

  1. Information We Collect
    1. Personal Information
      We collect personal information that you voluntarily provide to us when you make a booking, subscribe to our newsletter, or contact us through our website. This information may include your name, email address, phone number, payment information, and other details necessary for booking and providing our services.
    2. Non-Personal Information
      We may collect non-personal information automatically when you visit our website. This may include your IP address, browser type, operating system, and browsing behavior. This information is used to improve our website and services.
  2. How We Use Your Information
    1. Providing Services
      We use your personal information to process bookings, manage your stay, and provide you with the services you have requested.
    2. Communication
      We may use your contact information to communicate with you about your booking, respond to your inquiries, and send you updates and promotional materials. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
    3. Improving Our Services
      We use non-personal information to analyze how our website is used, identify trends, and improve the user experience.
  3. Sharing Your Information
    1. Third-Party Service Providers
      We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, customer support, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
    2. Legal Requirements
      We may disclose your personal information if required by law or in response to a valid legal request from a law enforcement or government agency.
  4. Data Security
    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee the absolute security of your information.
  5. Cookies and Tracking Technologies
    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
  6. Your Rights
    1. Access and Correction
      You have the right to access and correct your personal information held by us. If you would like to review or update your information, please contact us at the email address provided below.
    2. Opt-Out
      You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the email or by contacting us directly.
  7. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
  8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
  9. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@terrenasvillas.com

Address: Las Terrenas Villas, Playa Coson, Las Terrenas, Dominican Republic

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for trusting Las Terrenas Villas with your personal information.

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