Terms and Conditions

Welcome to Las Terrenas Villas. Please read these Terms and Conditions carefully before using our website (terrenasvillas.com) and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

  1. Introduction
    Las Terrenas Villas (“we,” “us,” or “our”) operates terrenasvillas.com (the “Site”). These Terms and Conditions govern your use of the Site and any services provided by Las Terrenas Villas.
  2. Booking and Reservations
    1. Reservation Confirmation
      All bookings are subject to availability and confirmation. A booking is confirmed only after you receive a confirmation email from us.
    2. Payment
      Full payment or a deposit is required at the time of booking. The remaining balance must be paid according to the terms specified in your booking confirmation. Failure to pay the balance on time may result in the cancellation of your booking.
    3. Cancellation and Refunds
      Cancellations must be made in writing and are subject to our cancellation policy. Refunds, if applicable, will be processed according to the terms specified in your booking confirmation.
  3. Check-In and Check-Out
    1. Check-In
      Check-in time is from 3:00 PM onwards. Early check-in is subject to availability and may incur additional charges.
    2. Check-Out
      Check-out time is by 11:00 AM. Late check-out is subject to availability and may incur additional charges.
  4. Guest Responsibilities
    1. Property Care
      Guests are expected to take care of the property and its contents. Any damage or loss caused by guests will be charged to the guest’s account.
    2. Conduct
      Guests must conduct themselves in a respectful and orderly manner. Any behavior that causes disturbance or harm to other guests or the property may result in eviction without refund.
  5. Liability
    1. Personal Injury and Property Damage
      We are not liable for any personal injury, loss, or damage to property suffered by guests during their stay. Guests are advised to have appropriate travel insurance.
    2. Force Majeure
      We are not liable for any failure or delay in providing services due to circumstances beyond our control, including but not limited to natural disasters, strikes, or governmental actions.
  6. Privacy Policy
    Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you consent to our Privacy Policy.
  7. Changes to Terms and Conditions
    We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the modified Terms and Conditions.
  8. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of the Dominican Republic. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Dominican Republic.
  9. Contact Us
    If you have any questions about these Terms and Conditions, please contact us at info@terrenasvillas.com.

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Las Terrenas Villas. We look forward to making your stay unforgettable.

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